Spring & Summer 2019 Playbook – Click Here
New Recreation Software as of July 27, 2018
Create Your Account Now
- Visit the Customer Service Desk at the Quinte Sports & Wellness Centre or
- Online at https://cityofbelleville.legendonlineservices.ca/enterprise/account/login
Spring & Summer Registration Dates
Spring & Summer Recreation Programs:
City Taxpayers: March 18, 2019
Non-City Taxpayers: March 21, 2019
Spring & Summer Aquatics Programs:
City Taxpayers: March 25, 2019
Non-City Taxpayers: March 28, 2019
City Taxpayers: April 15, 2019
Non-City Taxpayers: April 18, 2019
Spring & Summer Playbook Delivered to Homes March 8, 2019 and available at the QSWC on March 11/19
Spring & Summer 2019 Playbook – Click Here
Many Ways to Register:
BY PHONE (when speaking directly to a Customer Service Representative)
Call the Recreation, Culture & Community Services Department
TEL: (613) 966-4632 TTY: 613-771-9781
Please note: Phone lines will be extremely busy, please be patient.
If you already have an account, but do not have online access, call 613-966-4632 or e-mail firstname.lastname@example.org
Registrations will begin at 8:30am on the first day of registration. Registrations will be accepted on a first come, first served basis. Receipts for registrations received by telephone will be mailed.
Please register early to avoid program cancellation due to low enrolment. Insufficient registrations may necessitate the cancellation of the program.
To ensure the safety and enjoyment of all participants and to preserve our facilities for their intended use, all participants 10 years and over who are accessing the Family Dental Centre Indoor Track and special program areas, including the Templeman Menninga Aquatic Centre must obtain a FREE Wellness Passport and scan their card at the doors during each visit. (Must be 13+ to use the track without a parent).
Method of Payment
Payment may be made by cheque, credit card (Visa or Master Card), debit card or cash. Please make cheques payable to the City of Belleville. Any cheques returned from the bank are subject to a fee of $45.00 per cheque.
Class Cancellations and Inclement Weather
Class Cancellations and Inclement Weather: Recreation programs offered by the City of Belleville may be cancelled for a number of reasons; including low registration numbers, inclement weather, instructor illness, etc.
If the program you want is cancelled, due to low enrolment, you will be notified by telephone before the program start date. Please be sure to provide us with your home, cell, email, and work numbers at the time of registration.
A class missed (by the participant) cannot be made up at any other time or in any other session.
If a class is cancelled due to inclement weather, illness of an instructor, unavailability of facility, or an act of God, every attempt will be made to have the missed class made up. Visit the Quinte Sports & Wellness Centre website at www.qswc.ca for up to date information on program changes and cancellations or Follow us on Twitter @QSWC or like us on Facebook – Quinte Sports & Wellness Centre.
The Department reserves the right to change the time, location, instructor or fee for a program.
All Recreation programs offered by the City of Belleville are provided in an inclusive environment. Participants who wish to bring a support person for assistance are always welcome in any of our Recreation Programs. Financial assistance in the form of fee reductions is available for families and individuals that qualify. Please see our Fee Assistance Policy or call our office for more information.
Program Cancelled by Us – You will be notified just prior to your course start date if we cancel a program. You will have the option to switch to another program or receive a credit on your account that can be used for any future registrations. All refunds must be specifically requested.
If you withdraw from a program PRIOR to the start date (must be 24 hours prior to the start of the course) – A refund in the form of a credit will be placed on your account and is subject to a $15 administration fee.
If you wish to withdraw from a program AFTER the program has started – No refund or credit will be issued except for special circumstances. You will have the option of transferring to another program should space be available. The $15.00 administration fee is not charged for transfers.
If you withdraw from a program due to medical reasons – The refund will be issued on a pro-rates basis and the administration fee is waived.
Refunds will be issued in the form of a credit on your account unless a refund is specifically requested. All credits on account can be used towards future registrations. Refunds will be issued using the original payment method (except for cash). Debit/Credit payments will go back on the original card within 10-12 business days. Cheque payments will be refunded within 10-15 business days from clearing our system. In the event of multiple program withdrawals, the $15.00 administration fee will only be charged once per transaction, not per individual program withdrawn.
Fall 2019 & Winter 2020 Registration
Fall & Winter Recreation Programs:
Week of August 19th
Fall & Winter Aquatics Programs:
Week of August 26